A full-day Training Course for Nurses and Carers

This practical and theoretical full-day course introduces learners to the triggers that can cause anger within people, and the effective techniques to reduce anger and its subsequent effects.


Practical demonstrations and theory during the course reinforce learning and understanding giving staff in Dementia care the tools to effectively deal with behaviour that challenges. The course covers the following modules;

  • Define Anger & Aggression 
  • Understanding attitudes & behaviour
  • Body language
  • Communication methods
  • Warning Signs  
  • Steps to De-Escalate & Manage aggressive behaviour
  • Practical breakaway techniques

Please complete the form below to book this course

  • Key Training Academy is owned and operated by a Registered Nurse (RGN/RNMH), which means both high quality clinical skills and experience is imparted throughout all our training 
  • All Key Training Academy trainers are not just ‘trainers’ – they have a genuine, operational knowledge and experience in a wide variety of healthcare settings, having previously worked as nurses or senior carers and in relevant training environments 
  • Key Training Academy offer the best value locally and can offer a flexible, tailored service either through our ‘open’ courses at local venues or we can come to deliver training at your premises 

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